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Braided Harness
Sienna Leather Collar
with Brass Rivets
"heavy duty"
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| Frequently
asked questions |
Thank you for browsing through our website! Our selection of collars, leashes, harnesses,
couplers and I.D. heart purses is large and may be confusing. We have listed your
most frequently asked questions below and hope that the answers will help you select
the best dog attire that your dog will ever own. If you would like to
order a product, simply click on any "Order Now" button and follow
the product categories of your choice. You may have additional questions
that we'll be happy to answer. Please contact us at (707) 566-7357 or by e-mail at
We look forward to hearing from you.
How do I measure for a leather harness?
Take a cloth measuring tape and place it around
your dog's chest (behind the forelegs). Don't measure too tight or too loose.
We need the actual chest size. When ordering through our online store,
simply follow the size chart when selecting your harness. When ordering by
phone or e-mail, simply indicate the chest measurement/girth as well as your leather color
selection and medallion choice.
What is the delivery time for custom items?
If you require an item fast, we recommend to call us at (707) 566-7357 for
our in-stock items which ship within 1-2 business days. Custom items are
produced to your specifications by our family business in Germany or our leather
shop in Northern California.
Our delivery time for custom items is 3-4 weeks. In September, due to the
holiday rush, our delivery time may be as long as 6 weeks.
Can you make really tiny leather colors?
One of our many specialties is extra
small leather collars for Toy and Teacup breeds. These are available in
plain leather or with our smallest brass decorations like tiny stars, Austrian
Crystals, crowns or tiny rivets. Please measure your dog's neck
with a cloth measuring tape. We also manufacture extra lightweight leashes with small
hardware to match the collar or harness.
What is the smallest collar that you can make?
A 7" collar which fits a neck size of 4.5" - 5.5".
My Dog is huge, and I cannot
seem to find a pretty collar in his size. Do you make
collars for extra large dogs that are strong enough?
Most requests which we receive for
extra large collars are for Akitas, Bullmastiffs and Rottweilers with
a neck size of 32" - 34". Those collars are equipped with extra strong
high quality brass hardware from Germany. We also offer matching leads
with heavy duty clips for dogs upto 190 lbs.
What is your return policy?
We will refund the purchase price for in-stock items if returned within 30 days.
Custom items are non-refundable, however, we will gladly exchange your
custom item for a different size or style. A 20% restocking fee
applies to exchanged custom orders.
Do you take Credit Cards?
we accept
Do you Wholesale?
Yes, we offer wholesale prices for dog show
vendors,
private dog party organizers and pet boutiques/grooming salons. Our product line offers
a unique custom design concept and is a lot of fun to sell! Call us at 707.566.7357 or send us an email
if you are interested to wholesale our items and our sales staff will get in
touch with you.
Do you have a brochure?
Yes, we will gladly mail you our extensive
60 page color
literature package. We ask that you either mail a check for $35.00 to Tierisch Exclusiv,
P.O. Box 2255, Sonoma, CA 95476 with your request for our color literature.
You can also Paypal the amount to
dogcollars@earthlink.net. Please specify "Tierisch Exclusiv 60 page
literature package" in the subject line. The full $35
will be credited towards your first order of $100 or more if placed within 30 days of receipt
of information.
Do Your Leather Colors Bleed?
No
My Dog goes in the water all the time. Will these collars and harnesses hold up?
Our exquisite custom leather items are rugged and should
be used and enjoyed every day. They hold up well in rainy weather and don't mind getting
wet occasionally. If your dog spends much time swimming, don't expect these exquisite
collars to look it's best for a long time. We recommend to use an inexpensive nylon collar,
instead.
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